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General Information

Eye Care for the Adirondacks surgeons have privileges at the University of Vermont Health Network Group (CVPH Medical Center), Alice Hyde Medical Center and Elizabeth Town Community Hospital.  

Anesthesiologist, laboratory, pathology, radiology, emergency medical and transport services from the University of Vermont Health Network Group (CVPH Medical Center) utilized at Cataract Care for the Adirondacks are billed separately by the University of Vermont Health Network, 75 Beekman Street, Plattsburgh, NY 12901, phone: (518) 561-2000.  

Refraction fee is $35.00 and is not covered by Medicare.

Insurance Information and Payment Options

Financial Policy and Procedures

At Eye Care for the Adirondacks our number one focus is our patients. Please understand that payment of your bills is considered part of your overall treatment. In order to keep your cost of healthcare to a minimum, the following policies have been adopted for use at Eye Care for the Adirondacks.

Fees and Payment

Fees are standardized and are based on the complexity of your visit.  Payment is expected on the day of your visit for your co-payment, deductible and non-covered services amounts.  All patient balances after your insurance processes your claim will generate a statement to the address you have provided to us.  If you have no insurance, full payment is required at the time of the service. 

Required at Check-In……Each time you check in for your appointment you will be required to:

* Verify personal contact information

* Present current copy of insurance card

* Pay any outstanding account balance

* Pay your insurance co-payment, deductible and non-covered services amounts.

Health Insurance Plans

As a courtesy to our patients, we will bill your insurance carrier on your behalf, and only collect the amount deemed your responsibility from your carrier. This will include payment for any co-payment, co-insurance and/or deductible and non-covered services determined by your insurance carrier.  We will do our utmost to help you obtain maximum benefits within the structure of your policy.

We will provide service to patients even if we are not in their network. Out of network insurance companies may approve our services at in-network rates if they do not offer comparable services through their provider lists.  While filing of the insurance claims is a courtesy that we extend to our patients, all charges are ultimately your responsibility. In order for us to file a claim, you must present a current copy of your insurance card at each visit and communicate any changes in your personal contact information to us.

Most insurance policies specify that some of the cost of care is a patient responsibility. This can be accomplished through any combination of co-payments, co-insurance and/or deductible and non-covered services.  Co-payments, deductibles and non-covered services are due when you check in/out for your appointment. Co-Payments, co-insurance, deductibles, and other non-covered services are calculated by your insurance carrier and reported on your explanation of benefits. Once your claim is processed, we will send you a statement notifying you of any further balances that your insurance carrier states is your responsibility.  This financial responsibility is due within 15 days of receiving the statement. Not all services are covered benefits in all policies, so it is very important that you understand the provisions of your individual/family policy. 

If you have any questions regarding your insurance coverage, please call the number on the back of your insurance card so you can obtain accurate information regarding your individual/family policy.  When you speak to your insurance carrier and they ask a question that you do not have the answer to, please call our billing department at 518-566-2020.  One of our knowledgeable staff members can assist you with the questions your carrier should have.

Malone Office and Optical Shop | 75 Sixth Street | Malone, NY | 12953 | 518.483.0065
Saranac Lake Office and Optical Shop | 51 Woodruff St. | Saranac Lake, NY | 12983 | 518.891.8412
Eye Care for the Adirondacks | 450 Margaret St. | Plattsburgh, NY | 12901 | 518.566.2020 | 800.272.1003